Terms of Service

Welcome to Elystra London

By accessing our website and placing orders, you agree to these terms. Please read them carefully before making a purchase.

Using Our Website

When using elystralondon.uk, you agree to:

• Provide accurate and complete information
• Use the site for lawful purposes only
• Not interfere with the site's security or functionality
• Be at least 18 years old or have parental consent

Products & Pricing

We take care to display our products accurately. However:

• Colours may vary slightly due to screen settings
• We reserve the right to update prices without notice
• All prices are shown in GBP unless otherwise stated
• Promotional offers may have specific terms and expiry dates

Orders & Payment

When you place an order:

• You're making an offer to purchase, which we may accept or decline
• Order confirmation doesn't guarantee acceptance
• Payment is taken at the time of purchase
• We use secure, encrypted payment processing

We reserve the right to cancel orders if there are pricing errors, stock issues, or suspected fraudulent activity.

Shipping & Delivery

Delivery times are estimates and may vary due to factors outside our control. Please refer to our Shipping Policy for full details.

Returns & Refunds

We offer a 30-day return policy on eligible items. Please refer to our Refund Policy for full details and requirements.

Intellectual Property

All content on this website-including images, text, logos, and designs-is the property of Elystra London. You may not copy, reproduce, or use any content without our written permission.

Limitation of Liability

Elystra London is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability is limited to the amount you paid for your order.

Changes to These Terms

We may update these terms from time to time. Continued use of our website after changes constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.